Here you will find answers to frequently asked questions about requested materials within the library and other related information.
Please first check our library catalog when looking for materials.
Most books are sent from area libraries. But please keep in mind that libraries share their collections with many thousands of users and that individual libraries are independent institutions with their own policies and priorities. The first priority for a library is serving its own patrons.
How quickly a book arrives depends on many factors. For instance, if the book you requested is only owned by one library, and someone has it checked out, the request won't be filled until the book is returned. Sad to say, not everything is returned in a timely manner. If a book is checked out at one library, your request will automatically be forwarded to another library. However, requests for best sellers are filled by a patron's home library. We do add additional copies of high demand titles in an effort to keep reserve lists short. Books that are "on order" may come in quickly or may take many months to arrive. Many titles are readily available via our distributor, but for many other titles, individual publishers must be contacted. There are many variations regarding obtaining materials.
If you are under a strict deadline, you may want to purchase the books you need. Library staff can help identify sources from which to purchase books online.
Obtaining requested books in a timely manner, through our reserve system, through interlibrary loan, and through our purchasing procedures is a high priority at Saratoga Springs Public Library. We do our best to fill requests as quickly as possible.